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CLIENTS
Our broad client base includes
- local authority
- education
- retail
- commercial
- leisure
- healthcare
Regent Cleaning has grown steadily over recent years and is today a
professionally managed, soundly profitable contract cleaning business with a
strong balance sheet.
OUR ETHOS
We believe that successful contracts are based on the partnership struck between
client and service provider - where both parties share the same goals and
contribute jointly towards achieving them.
Constant quality assurance monitoring via weekly and monthly audits has played a
key role in establishing long-term client relationships for Regent.
Growth and development will never undermine our company’s primary goal: customer
satisfaction attained through professional cleaning, exactly as you want it.
Larger than most UK cleaning companies, we are still small enough to field the
resources and expertise to deliver a consistently high standard of service while
keeping individual contracts visible at board level.
It's a philosophy that's very attractive to our clients.
TRAINING
At Regent Cleaning, our people are our primary resource. Regent’s dedicated
in-house BICSc-accredited Training Centre at Coventry provides cleaning and
supervisory staff with the skills necessary to maintain the high levels of
service expected of them.
Our company holds a BICSc multi-site training licence and undertakes National
Vocational Qualification (NVQ) Levels 1 and 2 training. Regent also holds a
RoSPA Silver Award for its health and safety training standards.
QUALITY ACCREDITATION
Our training resource is also responsible for monitoring compliance with the
quality systems, procedures and controls upon which our ISO 9001 accreditation
is founded.
We are committed to delivering a quality, value for money service to the total
satisfaction of all of our customers and to help us achieve this we have drawn
up a quality policy accredited to ISO9001:2008.
This can be adapted to fit with the specific requirements of our clients
allowing for continuous improvement.
For a copy of our Quality Policy please click
here (PDF, 516kb) *
For a copy of ISO9001:2008 please click
here (PDF, 49kb) *
SAMSIC GROUP
As part of the
Samsic Group, Regent Cleaning
benefits from the experience and support of one of Europe’s largest
environmental service providers. With more than 54000 employees, almost 230
locations and more than 20000 clients, Samsic is acknowledged and respected for
the quality of its service professionalism.
Samsic’s expertise in related service sectors has assisted Regent in expanding
its own service remit, such its entry into the UK security sector with
Regent Security.
Contact us now for a quote
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